SELLING TO HUMANS IS SO 2019
Selling to humans is so 2019 Since the first recorded advertisement—an Egyptian papyrus promoting a fabric shop nearly 5,000 years ago—marketing has always been about persuading people. Across eras and media, from town criers to television commercials to social media feeds, the objective remained constant: connect a product to a human emotion and drive desire. Coca-Cola didn’t sell sugar water; it sold Christmas. Apple didn’t sell computers; it sold rebellion and creativity. This model worked because humans make decisions emotionally first and rationally second, no matter how much we like to believe otherwise. That assumption is now breaking. Today, a growing number of consumers no longer begin their buying journey by asking friends, reading reviews, or scrolling endlessly through search results. Instead, they consult an AI large language model—ChatGPT or its peers—as a decision gatekeeper. Before purchasing, they ask: What’s the best product for me? Compare ...